1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-eda5cc10-f4f6-4e31-a179-526ac23243a2.png?width=198&height=444)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-5bc06392-eeed-46c0-b118-47d16b5244b1.png?width=198&height=444)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-3e1c0d67-650b-43f1-872d-e58f3d1d5994.png?width=198&height=444)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-a0bf2b3e-ff6a-403b-8fad-c9c9dc606e83.png?width=198&height=444)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-f10be49e-87d6-43ec-a10d-60086e17e9a5.png?width=198&height=444)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-65857fad-08e6-4ce3-8528-f30c6b2ad5be.png?width=198&height=444)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-d75f7f11-ccda-406b-9c98-df9f2e78a950.png?width=198&height=444)
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![](/Content/images/design_assets/vf-fb-logo.png)