1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-4e1b280b-4d69-4fb9-a87a-aefdd06eee60.png?width=196&height=436)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-b386696e-7401-49d9-a022-3a7f7a83330b.png?width=196&height=436)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-8defdcef-a362-40db-9da6-f03daf1bfb0b.png?width=196&height=436)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-92b15b9d-6711-451c-b35f-98189a9b4e11.png?width=196&height=436)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-39a83429-8840-4325-a221-ef56aa268e8c.png?width=196&height=436)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-bba58540-9f08-4895-a6f4-dcfa3c7cf18c.png?width=196&height=436)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-f9773234-bcb0-47c6-9664-ee7abbffacff.png?width=196&height=436)
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![](/Content/images/design_assets/vf-fb-logo.png)