Samsung Galaxy A5 (2017)

Samsung Galaxy A5 (2017)

Android 6.0

I can't make voice calls on my Samsung Galaxy A5 (2017) Android 6.0

Cause 12 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 9

Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Step 2 of 9

Find "Network operators"

Press the settings icon.

Step 3 of 9

Find "Network operators"

Press Connections.

Step 4 of 9

Find "Network operators"

Press Mobile networks.

Step 5 of 9

Find "Network operators"

Press Network operators.

Step 6 of 9

Select network

Press Search networks and your phone will search for networks.

Step 7 of 9

Select network

Press the required network.

Step 8 of 9

Select network

If you want to select a network automatically, press Select automatically.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Press the settings icon.

Press Connections.

Press Mobile networks.

Press Network operators.

2 Select network

Press Search networks and your phone will search for networks.

Press the required network.

If you want to select a network automatically, press Select automatically.

3 Return to the home screen

Press the Home key to return to the home screen.

Are you ready to upgrade your device? Check out our latest mobile phones