Samsung Galaxy A5 (2017)

Samsung Galaxy A5 (2017)

Android 6.0

I can't send and receive picture messages on my Samsung Galaxy A5 (2017) Android 6.0

Cause 1 of 5: Data roaming is turned off

To send and receive MMS when abroad, data roaming needs to be turned on.

Solution: Turn on data roaming.

Step 1 of 6

Find "Mobile networks"

Slide your finger downwards starting from the top of the screen.

Step 2 of 6

Find "Mobile networks"

Press the settings icon.

Step 3 of 6

Find "Mobile networks"

Press Connections.

Step 4 of 6

Find "Mobile networks"

Press Mobile networks.

Step 5 of 6

Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile networks"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Connections.
Press Mobile networks.

2 Turn data roaming on or off

Press the indicator next to "Data roaming" to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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