1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-fc3dc543-0316-49e7-b86e-f7f97b045ad4.png?width=202&height=448)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-0dccfc04-68ec-4e46-9903-cce51a1f2204.png?width=202&height=448)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-b26d3272-4c8d-4686-933b-b758eeb3bc35.png?width=202&height=448)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-3fa6ab56-8f51-43be-ba52-01d69605e3ee.png?width=202&height=448)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-5c789f7b-a8e3-4d61-ba1a-be396835ed62.png?width=202&height=448)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-1df1b5a5-d322-4c45-8dbc-3ca47e9e7094.png?width=202&height=448)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-cbf02abc-a654-41e2-9218-6f5ef963aff3.png?width=202&height=448)
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![](/Content/images/design_assets/vf-fb-logo.png)