1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-f9a27398-50e0-4249-b93b-c0c70a2f7373.png?width=204&height=452)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-948bf70b-c752-4c48-8134-2495e9fdf7c6.png?width=204&height=452)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-fbbb3ed2-7a09-4b45-bf57-db82b2638836.png?width=204&height=452)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-fc98e007-0907-4cda-b50b-72455a1529c5.png?width=204&height=452)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-64c303d2-ba8c-48b5-959b-fdff8ebf0d18.png?width=204&height=452)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-c13e8a12-80a1-43d5-96a0-a2995896f269.png?width=204&height=452)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-7b286de0-97a2-42cf-878d-0b1ff291a36c.png?width=204&height=452)
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![](/Content/images/design_assets/vf-fb-logo.png)