Samsung Galaxy Core Prime

Samsung Galaxy Core Prime

I can't use Wi-Fi - Samsung Galaxy Core Prime

Cause 5 of 6: Wi-Fi isn't turned on on your phone

If Wi-Fi is turned off on your phone, you can't access the internet using Wi-Fi.

Solution: Turn on Wi-Fi.

Step 1 of 6

Find "Wi-Fi"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Step 2 of 6

Find "Wi-Fi"

Press Wi-Fi.

Step 3 of 6

Turn on Wi-Fi

Press the indicator next to "Wi-Fi" until the function is turned on.

Step 4 of 6

Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Press the required Wi-Fi network.

Step 5 of 6

Connect to Wi-Fi network

Follow the instructions on the display to select security settings, if required.
Press Connect.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Wi-Fi"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press Wi-Fi.

2 Turn on Wi-Fi

Press the indicator next to "Wi-Fi" until the function is turned on.

3 Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Press the required Wi-Fi network.
Follow the instructions on the display to select security settings, if required.
Press Connect.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones