Samsung Galaxy Core Prime

Samsung Galaxy Core Prime

I can't access the internet - Samsung Galaxy Core Prime

Cause 7 of 9: Mobile data is turned off on your phone

If you're trying to access the internet using the mobile network, mobile data needs to be turned on on your phone.

Solution: Turn on mobile data.

Step 1 of 3

Turn mobile data on or off

Slide two fingers down the display starting from the top edge of your phone.
Press Mobile data to turn the function on or off.

Step 2 of 3

Turn mobile data on or off

If you turn off the function:
Press OK.

Step 3 of 3

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide two fingers down the display starting from the top edge of your phone.
Press Mobile data to turn the function on or off.
If you turn off the function:
Press OK.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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