1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-5de70e87-705b-41f5-859f-80af766b6408.png?width=218&height=460)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-efcb4e3e-feab-4557-8e56-c1b9becd84e6.png?width=218&height=460)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-0e226dce-2a72-4a3e-a53f-abf2290814e4.png?width=218&height=460)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-9f3ae4db-04f8-40fc-890d-c9dcba382cd4.png?width=218&height=460)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-ffa46c55-fd68-4510-8f9d-c82022ac3a74.png?width=218&height=460)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-2ab6d68c-d42f-4091-983d-260b6729600f.png?width=218&height=460)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-c06b5896-59fe-42c9-bcbe-81a491d368ab.png?width=218&height=460)
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![](/Content/images/design_assets/vf-fb-logo.png)