1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-70bcd2a7-323c-400d-9d82-14d12d680dc0.png?width=206&height=462)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-00293eb8-5587-4e46-bc49-46efa07f9629.png?width=206&height=462)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-2e7fedd3-55ff-40dc-af7f-852f58a83e17.png?width=206&height=462)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-0ad0435c-e966-4c01-9298-f319f221842c.png?width=206&height=462)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-98196b20-c412-4ef8-bbe0-64a95efcbb52.png?width=206&height=462)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-232a3b38-2228-422b-b254-e19db34f674e.png?width=206&height=462)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-d3eff139-ae66-4129-be20-8610544438da.png?width=206&height=462)
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![](/Content/images/design_assets/vf-fb-logo.png)