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Samsung Galaxy Note8

Samsung Galaxy Note8

Android 7.1
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  • I can't use my phone's internet connection
  • Mobile data is turned off
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I can't use the internet connection on my Samsung Galaxy Note8 Android 7.1

Cause 4 of 4: Mobile data is turned off

To use the phone's internet connection, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 3

Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 2 of 3

Turn mobile data on or off

Press Mobile data to turn the function on or off.

Step 3 of 3

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide two fingers downwards starting from the top of the screen.
Press Mobile data to turn the function on or off.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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