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Samsung Galaxy Note8

Samsung Galaxy Note8

Android 7.1
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  • Messaging
  • I can't send and receive SMS
  • The message centre number is incorrect
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I can't send and receive text messages on my Samsung Galaxy Note8 Android 7.1

Cause 2 of 3: The message centre number is incorrect

The message centre ensures that your SMS is sent to the recipient. Consequently, the correct message centre number needs to be saved in the phone.

Solution: Enter the message centre number.

Step 1 of 8

Find "Message Centre"

Press Messages.

Step 2 of 8

Find "Message Centre"

Press the menu icon.

Step 3 of 8

Find "Message Centre"

Press Settings.

Step 4 of 8

Find "Message Centre"

Press More settings.

Step 5 of 8

Find "Message Centre"

Press Text messages.

Step 6 of 8

Find "Message Centre"

Press Message Centre.

+61415011501
+61415011501
+61415011501
Step 7 of 8

Set the message centre number

Key in +61415011501 and press SET.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Message Centre"

Press Messages.
Press the menu icon.
Press Settings.
Press More settings.
Press Text messages.
Press Message Centre.

2 Set the message centre number

Key in +61415011501 and press SET.
+61415011501

3 Return to the home screen

Press the Home key to return to the home screen.

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