1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-7a428a29-fe77-4d46-836f-e99ea90a9b4c.png?width=212&height=434)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-6dbb3faa-39b9-4f4d-bb5a-492946c5c383.png?width=212&height=434)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-a7ad8312-8523-4117-9abc-ce54e9b1cddb.png?width=212&height=434)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-e6f92a7c-2b06-4dec-8545-ee15a72e63bf.png?width=212&height=434)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-681cb465-08b3-4fe8-a583-39a382da4f6b.png?width=212&height=434)
2. Restore factory default settings
Press RESET.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-a5d06eb8-4083-40c2-abb3-75dd0b7d7d2f.png?width=212&height=434)
Press DELETE ALL. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-383fb2ac-300c-468e-84fb-57a692088a49.png?width=212&height=434)
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![](/Content/images/design_assets/vf-fb-logo.png)