1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-3e6681c7-0400-41c8-acdd-78d39e48fae0.png?width=202&height=448)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-f4cb5d6e-8105-4e7a-990d-d33c91956a94.png?width=202&height=448)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-5e7ac456-1d96-47b0-973d-6afdc3af990e.png?width=202&height=448)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-7abf5404-22a4-4918-b10a-004af3c8e4b1.png?width=202&height=448)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-bde4fa95-ef2e-47bc-bad1-d76985a73f89.png?width=202&height=448)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-14fc870f-dfbf-4001-ba8f-8f03da05a9ba.png?width=202&height=448)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-cffd4d52-6f1b-4c80-9b1a-3f010d75a7d5.png?width=202&height=448)
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![](/Content/images/design_assets/vf-fb-logo.png)