1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-956db39b-641d-4aef-b316-5bfd39d6f957.png?width=206&height=456)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-4f847bae-2241-40db-ae57-1271e6419e2e.png?width=206&height=456)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-ec8fee32-3f15-45ca-bf78-7751e7b0a8a5.png?width=206&height=456)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-957a39f8-18b1-4fd9-bd8d-cec8fc53599e.png?width=206&height=456)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-3d3e91d7-b581-4fd0-a264-85bdf8b67b11.png?width=206&height=456)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-c844d981-1d30-4158-9723-5e422396c124.png?width=206&height=456)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-a6d1d897-ebf0-46fe-abde-374925a9017c.png?width=206&height=456)
How would you rate your experience?
Thank you for your evaluation!
![](/Content/images/design_assets/vf-fb-logo.png)