1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-4f73f480-9f98-4a94-8b07-6a2eb0b3b093.png?width=206&height=456)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-77d72a60-0d86-4165-85a3-2b12fca4ad63.png?width=206&height=456)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-fb70f056-b9cf-4a65-929b-d99f14142363.png?width=206&height=456)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-ad472fd8-7170-445d-abe2-2a9a475f4e94.png?width=206&height=456)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-85616693-ed50-4c45-af66-09dc140e365c.png?width=206&height=456)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-f76c2ea4-96a2-4cee-81c7-267dedd97078.png?width=206&height=456)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-dd9102d9-9f43-48c2-8837-717f1cc63eb4.png?width=206&height=456)
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Thank you for your evaluation!
![](/Content/images/design_assets/vf-fb-logo.png)