1. Find "Reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-f85d29a6-90a8-483b-bbe0-08a8b7d99925.png?width=214&height=462)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-7d4fb1ac-4851-47a6-938d-d8026b722bb8.png?width=214&height=462)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-bf8cdfe1-ac31-466b-99ae-f9ea8cc5ba4d.png?width=214&height=462)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-a7222ca9-4e18-47c1-9467-5722d8e06229.png?width=214&height=462)
2. Reset the mobile network settings
Press Reset mobile network settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-339b5cdf-4039-418d-93d1-5e5913c481c0.png?width=214&height=462)
Press Reset settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-b886d281-0cb6-4ebf-adda-ebe3411c9e07.png?width=214&height=462)
Press Reset.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-0fd2f493-9bfb-4939-8acc-bb438a6eb8e2.png?width=214&height=462)
3. Reset network settings
Press Reset Wi-Fi and Bluetooth settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-339b5cdf-4039-418d-93d1-5e5913c481c0.png?width=214&height=462)
Press Reset settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-06d8b4c8-0cff-421f-b986-296b2feebb34.png?width=214&height=462)
4. Return to the home screen
Press the Home key to return to the home screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7010224-f-06d8b4c8-0cff-421f-b986-296b2feebb34.png?width=214&height=462)
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