Samsung Galaxy S24+

Samsung Galaxy S24+

Android 14

I can't use Wi-Fi calling on my Samsung Galaxy S24+ Android 14

Cause 2 of 3: Your phone's software hasn't been updated to the latest version

If you can't use Wi-Fi calling, you may need to update the phone software to the latest version.

Solution: Update your phone with the latest software.

Step 1 of 4

Find "Software update"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 4

Find "Software update"

Press the settings icon.

Step 3 of 4

Find "Software update"

Press Software update.

Step 4 of 4

Update phone software

Press Download and install. If a new software version is available, it's displayed. Follow the instructions on the screen to update the phone software.

1 Find "Software update"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Software update.

2 Update phone software

Press Download and install. If a new software version is available, it's displayed. Follow the instructions on the screen to update the phone software.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones