1. Find "Reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-26750584-7e4c-4088-b863-acdf7a4d16d3.png?width=212&height=462)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-5b1c0a9e-b9f1-4d88-9a2e-3345dbe4fdd0.png?width=212&height=462)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-b9df9db7-24d1-4555-b0c8-ca1d89196fe1.png?width=212&height=462)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-7852b494-e91d-4a63-9c97-22cf492af72c.png?width=212&height=462)
2. Reset the mobile network settings
Press Reset mobile network settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-c74eda6d-36cd-44ed-8fb8-7162db97ad5a.png?width=212&height=462)
Press Reset settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-b5b351b6-b042-4434-a5e5-a8b0216c1995.png?width=212&height=462)
Press Reset.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-c7df27d1-5bed-4979-bd4d-13a9d4340651.png?width=212&height=462)
3. Reset network settings
Press Reset Wi-Fi and Bluetooth settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-c74eda6d-36cd-44ed-8fb8-7162db97ad5a.png?width=212&height=462)
Press Reset settings.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-b39b8332-0c20-47d0-a625-13918d509ab5.png?width=212&height=462)
4. Return to the home screen
Press the Home key to return to the home screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7200224-f-b39b8332-0c20-47d0-a625-13918d509ab5.png?width=212&height=462)
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