1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-45a5b47e-7fef-4485-a936-68f59fdf0df5.png?width=212&height=376)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-c0da44ea-7fdf-4ee7-abd9-e9db0221142a.png?width=212&height=376)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-bc67440f-8861-48a8-a758-da40fcefe519.png?width=212&height=376)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-a2527d17-9ce5-44e5-a996-39b59a80a377.png?width=212&height=376)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-e4c016ee-a43f-4b83-93e2-d1596ff70f9d.png?width=212&height=376)
2. Restore factory default settings
Press RESET DEVICE.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-f39c4a86-55a8-4041-b81c-7cf8ccb61825.png?width=212&height=376)
Press DELETE ALL. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-683809ae-9124-418d-b890-f0464a79fe7a.png?width=212&height=376)
How would you rate your experience?
Thank you for your evaluation!
![](/Content/images/design_assets/vf-fb-logo.png)