1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-f2d36dc6-85ee-4b90-a879-5f8640901ab7.png?width=208&height=426)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-b8de8bfe-605f-4268-a984-b8e30031af21.png?width=208&height=426)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-57b31e64-b819-4f28-aeb4-e69ef2f3884e.png?width=208&height=426)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-08cd90de-306e-4de1-90d4-806b7f93e420.png?width=208&height=426)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-c7e9bc17-c495-4d2e-866a-6ad64e144e58.png?width=208&height=426)
2. Restore factory default settings
Press RESET.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-18ee3dd5-17e1-4a51-847a-56a7adfc0e03.png?width=208&height=426)
Press DELETE ALL. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-494debbb-4019-408b-b0f8-c67584a9129a.png?width=208&height=426)
How would you rate your experience?
Thank you for your evaluation!
![](/Content/images/design_assets/vf-fb-logo.png)