Samsung Galaxy Tab 10.1 (P4)

Samsung Galaxy Tab 10.1 (P4)

I can't use one of my apps - Samsung Galaxy Tab 10.1 (P4)

Cause 3 of 6: There's no internet connection

Some apps require an internet connection to run correctly

Solution: Check if you can access the internet by loading a web page in the tablet browser. If you can't access the internet, you need to use the troubleshooting guide that solves your problem with accessing the internet.

Step 1 of 12

Find "Browser"

Press Apps.

Step 2 of 12

Find "Browser"

Press Browser.

Samsung Galaxy Tab 10.1 (P4)
Step 3 of 12

Use internet browser

Follow the steps below to use your device's internet browser.

Step 4 of 12

Enter web address

Press the address bar at the top of the display.

Step 5 of 12

Enter web address

Key in the address of the required web page and press arrow right.

Step 6 of 12

Go to bookmark

Press the bookmarks icon.

Step 7 of 12

Go to bookmark

Press the required bookmark.

Step 8 of 12

Add current web page to your bookmarks

Press the bookmarks icon.

Step 9 of 12

Add current web page to your bookmarks

Press the add bookmark icon.
Edit the name of the bookmark, if required.

Step 10 of 12

Add current web page to your bookmarks

Press OK.

Step 11 of 12

Add current web page to your bookmarks

Press the return icon to return to the current web page.

Step 12 of 12

Exit

Press the home icon to return to standby mode.

1 Find "Browser"

Press Apps.
Press Browser.

2 Use internet browser

Follow the steps below to use your device's internet browser.
Samsung Galaxy Tab 10.1 (P4)

3 Enter web address

Press the address bar at the top of the display.
Key in the address of the required web page and press arrow right.

4 Go to bookmark

Press the bookmarks icon.
Press the required bookmark.

5 Add current web page to your bookmarks

Press the bookmarks icon.
Press the add bookmark icon.
Edit the name of the bookmark, if required.
Press OK.
Press the return icon to return to the current web page.

6 Exit

Press the home icon to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device