Samsung Galaxy Tab 2 10.1

Samsung Galaxy Tab 2 10.1

I can't use one of my apps - Samsung Galaxy Tab 2 10.1

Cause 1 of 7: The required app is damaged or deleted

In some cases files that are needed for an app to run correctly are damaged or deleted.

Solution: Uninstall the required app and try to install it again.

Step 1 of 12

Find "Play Store"

Press the menu icon.

Step 2 of 12

Find "Play Store"

Press Play Store.

Step 3 of 12

Find app

To search by category:
Press CATEGORIES.
Go to the required category.

Step 4 of 12

Find app

To search by name:
Press the search icon.

Step 5 of 12

Find app

Key in the name of the required app and press the search icon.

Step 6 of 12

Download and install app

Press the required app.

Step 7 of 12

Download and install app

To download a free app:
Press Install.

Step 8 of 12

Download and install app

Press Accept & download.

Step 9 of 12

Download and install app

To buy an app:
Press the price.

Step 10 of 12

Download and install app

Follow the instructions on the display to download and install the app.
Press the home icon to return to standby mode.

Step 11 of 12

Use app

Press the menu icon.

Step 12 of 12

Use app

Press the app you've just downloaded.
Follow the instructions on the display to use the app.

1 Find "Play Store"

Press the menu icon.
Press Play Store.

2 Find app

To search by category:
Press CATEGORIES.
Go to the required category.
To search by name:
Press the search icon.
Key in the name of the required app and press the search icon.

3 Download and install app

Press the required app.
To download a free app:
Press Install.
Press Accept & download.
To buy an app:
Press the price.
Follow the instructions on the display to download and install the app.
Press the home icon to return to standby mode.

4 Use app

Press the menu icon.
Press the app you've just downloaded.
Follow the instructions on the display to use the app.

Did this solve the problem?

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