Samsung Galaxy Tab 2 7.0

Samsung Galaxy Tab 2 7.0

I can't send and receive picture messages - Samsung Galaxy Tab 2 7.0

Cause 1 of 5: There's an error at the receiving end

If you have problems sending picture messages to a specific recipient, the error might be at the receiving end.

Solution: Send a picture message to another recipient to check if the error is at the receiving end.

Step 1 of 15

Find "the new message icon"

Press the menu icon.

Step 2 of 15

Find "the new message icon"

Press Messaging.

Step 3 of 15

Find "the new message icon"

Press the new message icon.

Step 4 of 15

Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

Step 5 of 15

Write the text

Press Enter message.
Write the text for your picture message.

Step 6 of 15

Insert pictures, video clips and audio files

Press the attachment icon.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 7 of 15

4a - Insert picture

Press Pictures.
Go to the required folder.

Step 8 of 15

4a - Insert picture

Press the required picture.

Step 9 of 15

4b - Insert video clip

Press Videos.
Go to the required folder.

Step 10 of 15

4b - Insert video clip

Press the required video clip.

Step 11 of 15

4c - Insert audio file

Press Audio.
Go to the required folder.

Step 12 of 15

4c - Insert audio file

Press the required audio file.

Step 13 of 15

4c - Insert audio file

Press Done.

Step 14 of 15

Send the picture message

Press Send when you've finished your picture message.

Step 15 of 15

Exit

Press the home icon to return to standby mode.

1 Find "the new message icon"

Press the menu icon.
Press Messaging.
Press the new message icon.

2 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

3 Write the text

Press Enter message.
Write the text for your picture message.

4 Insert pictures, video clips and audio files

Press the attachment icon.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Press Pictures.
Go to the required folder.
Press the required picture.

6 4b - Insert video clip

Press Videos.
Go to the required folder.
Press the required video clip.

7 4c - Insert audio file

Press Audio.
Go to the required folder.
Press the required audio file.
Press Done.

8 Send the picture message

Press Send when you've finished your picture message.

9 Exit

Press the home icon to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones