Samsung Galaxy Tab A

Samsung Galaxy Tab A

I can't make voice calls - Samsung Galaxy Tab A

Cause 4 of 9: Your tablet is set to connect to 4G networks only

If your tablet is set to connect to 4G networks only, it can't find a network if you're in an area with poor or no 4G network coverage.

Solution: Change network mode to allow your tablet to connect to both 2G, 3G and 4G networks.

Step 1 of 5

Find "Network mode"

Slide your finger down the display starting from the top edge of your tablet.
Press the settings icon.

Step 2 of 5

Find "Network mode"

Press Mobile networks.

Step 3 of 5

Find "Network mode"

Press Network mode.

Step 4 of 5

Select network mode

Press LTE/WCDMA/GSM (auto connect), WCDMA/GSM (auto connect), WCDMA only or GSM only.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network mode"

Slide your finger down the display starting from the top edge of your tablet.
Press the settings icon.
Press Mobile networks.
Press Network mode.

2 Select network mode

Press LTE/WCDMA/GSM (auto connect), WCDMA/GSM (auto connect), WCDMA only or GSM only.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones