Samsung Galaxy Tab S2 9.7

Samsung Galaxy Tab S2 9.7

I can't send and receive email messages - Samsung Galaxy Tab S2 9.7

Cause 2 of 3: Your tablet hasn't been correctly set up for email

If your tablet hasn't been correctly set up for email, you can't send and receive email messages.

Solution: Set up your tablet for email.

Step 1 of 38

Find "Email"

Press Apps.

Step 2 of 38

Find "Email"

Press Email.

Samsung Galaxy Tab S2 9.7
Step 3 of 38

Enter email address

Key in your email address.

Step 4 of 38

Enter password

Press Password and key in the password for your email account.

Step 5 of 38

Enter password

Press NEXT.

Step 6 of 38

Select server type

Press POP3 ACCOUNT.

Step 7 of 38

Enter username

Press the field below "User name" and key in the username for your email account.

Step 8 of 38

Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

Step 9 of 38

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 10 of 38

Turn off encryption of incoming email messages

Press None.

Step 11 of 38

Enter incoming port

Press the field below "Port" and key in 110

Step 12 of 38

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 13 of 38

Turn deletion of email messages on server on or off

Press Never or When deleted from Inbox.

Step 14 of 38

Turn deletion of email messages on server on or off

Press NEXT.

Step 15 of 38

Enter outgoing server

Press the field below "SMTP server" and key in the name or IP address of your email provider's outgoing server.
Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

Step 16 of 38

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 17 of 38

Turn off encryption of outgoing email messages

Press None.

Step 18 of 38

Enter outgoing port

Press the field below "Port" and key in 25

Step 19 of 38

Turn SMTP authentication on or off

Press Require sign-in to turn the function on or off.

Step 20 of 38

Turn SMTP authentication on or off

If you turn on the function:
Press the field below "User name" and key in your username for your email provider's outgoing server.

Step 21 of 38

Turn SMTP authentication on or off

Press the field below "Password" and key in your password for your email provider's outgoing server.

Step 22 of 38

Turn SMTP authentication on or off

Press NEXT.
Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.

Step 23 of 38

Enter email account name

Press MORE.

Step 24 of 38

Enter email account name

Press Settings.

Step 25 of 38

Enter email account name

Press the name of the required account.

Step 26 of 38

Enter email account name

Press Account name.

Step 27 of 38

Enter email account name

Key in the name and press OK.

Step 28 of 38

Enter sender name

Press Your name.

Step 29 of 38

Enter sender name

Key in the required sender name and press OK.

Step 30 of 38

Select settings for retrieval of new email messages

Press Sync schedule.

Step 31 of 38

Select settings for retrieval of new email messages

Press Set sync schedule.

Step 32 of 38

Select settings for retrieval of new email messages

Press Manual or the required period.

Step 33 of 38

Select settings for retrieval of new email messages

Press the Return key twice.

Step 34 of 38

Turn email message notification on or off

Press Notifications.

Step 35 of 38

Turn email message notification on or off

Press the name of your email account.

Step 36 of 38

Turn email message notification on or off

Press the indicator below the name of your email account to turn the function on or off.

Step 37 of 38

Finish setup

Press the Return key the necessary number of times.

Step 38 of 38

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Press Apps.
Press Email.

2 Enter email address

Key in your email address.
Samsung Galaxy Tab S2 9.7

3 Enter password

Press Password and key in the password for your email account.
Press NEXT.

4 Select server type

Press POP3 ACCOUNT.

5 Enter username

Press the field below "User name" and key in the username for your email account.

6 Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

7 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None.

8 Enter incoming port

Press the field below "Port" and key in 110

9 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never or When deleted from Inbox.
Press NEXT.

10 Enter outgoing server

Press the field below "SMTP server" and key in the name or IP address of your email provider's outgoing server.
Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

11 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None.

12 Enter outgoing port

Press the field below "Port" and key in 25

13 Turn SMTP authentication on or off

Press Require sign-in to turn the function on or off.
If you turn on the function:
Press the field below "User name" and key in your username for your email provider's outgoing server.
Press the field below "Password" and key in your password for your email provider's outgoing server.
Press NEXT.
Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.

14 Enter email account name

Press MORE.
Press Settings.
Press the name of the required account.
Press Account name.
Key in the name and press OK.

15 Enter sender name

Press Your name.
Key in the required sender name and press OK.

16 Select settings for retrieval of new email messages

Press Sync schedule.
Press Set sync schedule.
Press Manual or the required period.
Press the Return key twice.

17 Turn email message notification on or off

Press Notifications.
Press the name of your email account.
Press the indicator below the name of your email account to turn the function on or off.

18 Finish setup

Press the Return key the necessary number of times.

19 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device