1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-2c58e84a-a234-4e12-a183-86356108a319.png?width=186&height=454)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-e0b5e3d9-fdfb-4613-a51d-77d8dd79b1e8.png?width=186&height=454)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-47496922-7058-4903-bc68-58bc4b752f03.png?width=186&height=454)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-de01fd22-dd67-427d-bd6f-0767a14ecd6a.png?width=186&height=454)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-33561a18-f9ef-4f7b-8a9b-610faf18cca1.png?width=186&height=454)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-7b4ad85e-6d13-4f66-b595-3d4afe3ea893.png?width=186&height=454)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-05193014-cdcd-4752-9553-4d156a791a24.png?width=186&height=454)
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![](/Content/images/design_assets/vf-fb-logo.png)