Sony Xperia XA

Sony Xperia XA

Android 6.0

I can't make voice calls on my Sony Xperia XA Android 6.0

Cause 1 of 12: The selected network mode is not available

If you've set your phone to use a specific network mode, it can't get a network connection if the selected network mode is out of range.

Solution: Turn on automatic network mode selection.

Step 1 of 7

Find "Preferred network type"

Slide two fingers downwards starting from the top the screen.

Step 2 of 7

Find "Preferred network type"

Press the settings icon.

Step 3 of 7

Find "Preferred network type"

Press More.

Step 4 of 7

Find "Preferred network type"

Press Mobile networks.

Step 5 of 7

Find "Preferred network type"

Press Preferred network type.

Step 6 of 7

Select network mode

Press the required network mode.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Preferred network type"

Slide two fingers downwards starting from the top the screen.

Press the settings icon.

Press More.

Press Mobile networks.

Press Preferred network type.

2 Select network mode

Press the required network mode.

There may be different network modes available depending on where you are. If you set your phone to automatic network selection, it will always find the network with the highest data speed and best signal.

3 Return to the home screen

Press the Home key to return to the home screen.

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