Cause 3 of 4: Your phone hasn't been set up for IMAP email correctly
To send and receive IMAP email messages, you need to set up your phone correctly for email messaging.
Solution: Set up your phone for IMAP email.
143
143
143
smtp.vodafone.net.au
smtp.vodafone.net.au
smtp.vodafone.net.au
25
25
25
1 Find "Accounts & sync"
Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Accounts & sync.
2 Create new email account
Press Add account.
Press Email.
3 Enter email address
Press Email address and key in your email address.
Press NEXT.
4 Enter password
Press Password and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
5 Select server type
Press IMAP.
6 Enter username
Press the field below "Username" and key in the username for your email account.
7 Enter incoming server
Press the field below "IMAP server" and key in the name of your email provider's incoming server.
8 Enter incoming port
Press the field below "Port" and key in 143.
143
9 Turn off encryption of incoming email messages
Press the drop down list below "Security type".
Press None.
Press NEXT.
10 Enter outgoing server
Press the field below "SMTP server" and key in the name or IP address of your email provider's outgoing server. Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).
smtp.vodafone.net.au
11 Enter outgoing port
Press the field below "Port" and key in 25.
25
12 Turn off encryption of outgoing email messages
Press the drop down list below "Security type".
Press None.
13 Turn SMTP authentication on or off
Press the indicator next to "Require sign-in" to turn the function on or off. Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.
Press the field below "Username" and key in the username of your email provider's outgoing server.
Press the field below "Password" and key in the password of your email provider's outgoing server.
Press NEXT.
14 Select setting for retrieval of new email messages
Press SHOW MORE SYNC OPTIONS.
Press the drop down list below "Automatically (Push)".
Press the required setting.
To turn on manual retrieval of email messages, press Manually.
Press the drop down list below "Days to sync".
Press the required setting.
15 Turn on email message synchronisation
Press Sync email to turn on the function.
Press NEXT.
16 Select notification for new email messages
Press the required setting.
Press NEXT.
17 Enter email account name
Press the field below "Set account name (optional)" and key in the required name.
18 Enter sender name
Press the field below "Your name (shown on outgoing messages)" and key in the required sender name.
Press FINISH SETUP.
19 Return to the home screen
Press the Home key to return to the home screen.