Sony Xperia Z2

Sony Xperia Z2

I can't access the internet - Sony Xperia Z2

Cause 5 of 9: You've turned on manual network selection and are out of range of the selected network

If you're trying to access the internet using the mobile network and you've turned on manual network selection, you need to be within range of the the selected network.

Solution: Turn on automatic network selection so that your phone connects to a network automatically.

Step 1 of 11

Find "Network operators"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 11

Find "Network operators"

Press More....

Step 3 of 11

Find "Network operators"

Press Mobile networks.

Step 4 of 11

Find "Network operators"

Press Network operators.

Sony Xperia Z2
Step 5 of 11

Select option

Your phone searches for networks within range.
Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

Step 6 of 11

2a - Select network manually

Press Search mode.

Step 7 of 11

2a - Select network manually

Press Manual.

Step 8 of 11

2a - Select network manually

Press the required network.
Your display will tell you if you have access to the network you've chosen.

Step 9 of 11

2b - Select network automatically

Press Search mode.

Step 10 of 11

2b - Select network automatically

Press Automatic.

Step 11 of 11

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Network operators"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.
Press More....
Press Mobile networks.
Press Network operators.

2 Select option

Your phone searches for networks within range.
Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
Sony Xperia Z2

3 2a - Select network manually

Press Search mode.
Press Manual.
Press the required network.
Your display will tell you if you have access to the network you've chosen.

4 2b - Select network automatically

Press Search mode.
Press Automatic.

5 Return to the home screen

Press the home icon to return to the home screen.

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