Sony Xperia Z2

Sony Xperia Z2

I can't receive voice messages on my voicemail - Sony Xperia Z2

Cause 1 of 1: Calls aren't diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 10

Find "Call Forwarding"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 10

Find "Call Forwarding"

Press Call settings.

Step 3 of 10

Find "Call Forwarding"

Press Call Forwarding.

Sony Xperia Z2
Step 4 of 10

Select divert type

The current settings are displayed.

Step 5 of 10

Select divert type

Press one of the following options:
Always forward

Step 6 of 10

Select divert type

Forward when busy

Step 7 of 10

Select divert type

Forward when unanswered

Step 8 of 10

Select divert type

Forward when unreachable

Step 9 of 10

Divert calls to voicemail

Key in +61414121121 and press Enable.

Step 10 of 10

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Call Forwarding"

Slide two fingers down the display starting from the top edge of your phone.
Press Settings.
Press Call settings.
Press Call Forwarding.

2 Select divert type

The current settings are displayed.
Sony Xperia Z2
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in +61414121121 and press Enable.

4 Return to the home screen

Press the home icon to return to the home screen.

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