Sony Xperia Z2

Sony Xperia Z2

I can't install an app - Sony Xperia Z2

Cause 1 of 3: The required app isn't available in your country

If the required app isn't available in your country, you can't install the app.

Solution: Search for similar apps or wait until the required app becomes available in your country.

Step 1 of 12

Open Play Store

Press the Play Store icon.

Step 2 of 12

Find app

To search by category:
Press APPS or GAMES.

Step 3 of 12

Find app

Press CATEGORIES.
Go to the required category.

Step 4 of 12

Find app

To search by name:
Press the search icon.

Step 5 of 12

Find app

Key in the name of the required app and press the search icon.

Step 6 of 12

Install app

Press the required app.

Step 7 of 12

Install app

To install a free app:
Press INSTALL.

Step 8 of 12

Install app

Press ACCEPT.

Step 9 of 12

Install app

To buy an app:
Press the price.

Step 10 of 12

Install app

Follow the instructions on the display to install the app.
Press the home icon to return to the home screen.

Step 11 of 12

Use app

Press the menu icon.

Step 12 of 12

Use app

Press the app you've just installed.
Follow the instructions on the display to use the app.

1 Open Play Store

Press the Play Store icon.

2 Find app

To search by category:
Press APPS or GAMES.
Press CATEGORIES.
Go to the required category.
To search by name:
Press the search icon.
Key in the name of the required app and press the search icon.

3 Install app

Press the required app.
To install a free app:
Press INSTALL.
Press ACCEPT.
To buy an app:
Press the price.
Follow the instructions on the display to install the app.
Press the home icon to return to the home screen.

4 Use app

Press the menu icon.
Press the app you've just installed.
Follow the instructions on the display to use the app.

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