Sony Xperia Z3

Sony Xperia Z3

I can't use Wi-Fi - Sony Xperia Z3

Cause 2 of 6: You're connected to a Wi-Fi network, but you're not logged on

Some Wi-Fi networks require you to log on.

Solution: Open the browser on your phone and try to load a web page. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your phone and connect to the internet using the mobile network.

Step 1 of 11

Open internet browser

Press the menu icon.

Step 2 of 11

Open internet browser

Press Chrome.

Step 3 of 11

Enter web address

Press the address bar.

Step 4 of 11

Enter web address

Key in the address of the required web page and press Go.

Step 5 of 11

Add current web page to bookmarks

Press the menu icon.

Step 6 of 11

Add current web page to bookmarks

Press the star.
Edit the name of the bookmark.

Step 7 of 11

Add current web page to bookmarks

Press Save.

Step 8 of 11

Go to bookmark

Press the menu icon.

Step 9 of 11

Go to bookmark

Press Bookmarks.

Step 10 of 11

Go to bookmark

Press the required bookmark.

Step 11 of 11

Return to the home screen

Press the home icon to return to the home screen.

1 Open internet browser

Press the menu icon.
Press Chrome.

2 Enter web address

Press the address bar.
Key in the address of the required web page and press Go.

3 Add current web page to bookmarks

Press the menu icon.
Press the star.
Edit the name of the bookmark.
Press Save.

4 Go to bookmark

Press the menu icon.
Press Bookmarks.
Press the required bookmark.

5 Return to the home screen

Press the home icon to return to the home screen.

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