1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-dc140b80-f62b-4f62-97dc-b3592593658a.png?width=210&height=376)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-e3c959e2-71c2-4126-8435-b394f4d28154.png?width=210&height=376)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-ef08ac82-fd74-4010-bd3e-3b0fead3c061.png?width=210&height=376)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-6e26e10d-bfe3-44cc-9d9a-3908b38a9f58.png?width=210&height=376)
2. Restore factory default settings
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-f94ddbf4-410a-4285-8184-fa68bbd5de41.png?width=210&height=376)
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-354143b7-7d74-4402-98af-d47b8a434951.png?width=210&height=376)
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![](/Content/images/design_assets/vf-fb-logo.png)