1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-d95ca03b-d920-4892-874e-7bed3b9e9118.png?width=198&height=444)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-959db516-1c79-4ce5-91d4-fce3a084b717.png?width=198&height=444)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-447e7ca2-2088-441a-894b-d4df7f6b30af.png?width=198&height=444)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-2c27a9be-233f-4185-aadb-91ab94f7f94a.png?width=198&height=444)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-b620306b-2b91-429e-ad6f-9d6bfe8a871e.png?width=198&height=444)
2. Restore factory default settings
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-671ae9de-da64-4f75-8cde-1eac6dc85cfa.png?width=198&height=444)
Press RESET PHONE. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-a3d9b6e4-d83a-4389-9162-4f5ac92482fe.png?width=198&height=444)
How would you rate your experience?
Thank you for your evaluation!
![](/Content/images/design_assets/vf-fb-logo.png)