1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-54998358-868e-4bae-ba4f-0d97b7486f6b.png?width=206&height=342)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-068a184f-7745-47cf-89d2-54c6a9f7846a.png?width=206&height=342)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-2a4395c7-5984-4fbd-a00d-d03126f364d4.png?width=206&height=342)
Press Reset options.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-79306bea-6d97-4a0f-9f71-1574eeb4f31f.png?width=206&height=342)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-44ef15db-9f51-4a24-af6c-7eac656a8c68.png?width=206&height=342)
2. Restore factory default settings
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-3be46237-619d-4a93-b499-290368edf49f.png?width=206&height=342)
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-038b43fc-29fc-4666-933c-b4ced3acbd01.png?width=206&height=342)
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![](/Content/images/design_assets/vf-fb-logo.png)