Vodafone Smart First

Vodafone Smart First

I can't receive voice messages on my voicemail - Vodafone Smart First

Cause 1 of 1: Calls aren't diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 15

Find "Call forwarding"

Press the phone icon.

Step 2 of 15

Find "Call forwarding"

Press the Menu key.

Step 3 of 15

Find "Call forwarding"

Press Settings.

Step 4 of 15

Find "Call forwarding"

Press Voice call.

Step 5 of 15

Find "Call forwarding"

Press Call forwarding.

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Step 6 of 15

Select divert type

The current settings are displayed.

Step 7 of 15

Select divert type

Press one of the following options:
Always forward

Step 8 of 15

Select divert type

Forward when busy

Step 9 of 15

Select divert type

Forward if unanswered

Step 10 of 15

Select divert type

Forward if unreachable

Step 11 of 15

Divert calls to voicemail

Key in +61414121121
If you selected Forward if unanswered in step 2, you need to select a delay for the divert:

Step 12 of 15

Divert calls to voicemail

Press the drop down list below "Delay".

Step 13 of 15

Divert calls to voicemail

Press the required delay.

Step 14 of 15

Divert calls to voicemail

Press Enable.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.
Press the Menu key.
Press Settings.
Press Voice call.
Press Call forwarding.

2 Select divert type

The current settings are displayed.
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Press one of the following options:
Always forward
Forward when busy
Forward if unanswered
Forward if unreachable

3 Divert calls to voicemail

Key in +61414121121
If you selected Forward if unanswered in step 2, you need to select a delay for the divert:
Press the drop down list below "Delay".
Press the required delay.
Press Enable.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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