1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-94a18f85-f413-40c6-96e8-ee388a0d87cf.png?width=194&height=434)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-2aee4cc7-19cf-4f7a-93ff-7f7dfd9229c2.png?width=194&height=434)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-92d5091e-3169-4ba2-98e8-896ddaf7841a.png?width=194&height=434)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-faf91f27-3e3f-4d23-b8e9-c1a998276fa3.png?width=194&height=434)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-eaf26eef-c5e9-4d61-8557-0bd06b1a4c24.png?width=194&height=434)
2. Restore factory default settings
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-1efba994-d6cb-405c-bed0-0d1113a20c3d.png?width=194&height=434)
Press RESET PHONE. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-4b4b3884-4399-4162-a8c2-4a4606483d1b.png?width=194&height=434)
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![](/Content/images/design_assets/vf-fb-logo.png)