1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-77cb4bcd-1cc2-4faf-8966-0e88cefc90c9.png?width=210&height=454)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-27124368-2cf7-4c11-bad2-7317256c468a.png?width=210&height=454)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-4d0380ce-f215-4bcd-aa24-cb87e7a7d8fe.png?width=210&height=454)
Press Reset options.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-b6ca0564-c143-45d1-b8ba-2623b75b071c.png?width=210&height=454)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-ae0d1e0b-4de0-4dd7-bf16-b25eb335c0c6.png?width=210&height=454)
2. Restore factory default settings
Press Erase all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-c0d67298-ec9e-4658-8048-7b80f6525ebf.png?width=210&height=454)
Press Erase all data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7260623-f-17b6911b-8807-43e7-a636-410afe53662c.png?width=210&height=454)
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![](/Content/images/design_assets/vf-fb-logo.png)