1. Find "Reset options"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-3eb96269-7f0a-4752-9ba7-8cc099424aac.png?width=206&height=456)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-829249da-e02c-4414-8e77-cb32a648d718.png?width=206&height=456)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-fcc13e33-de4c-40f1-8b0f-c854690bd949.png?width=206&height=456)
Press Reset options.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-eab2bd3b-1507-42e2-8bcd-e2ed214da760.png?width=206&height=456)
2. Reset the mobile network settings
Press Reset mobile network settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-11638901-cbcb-423f-a947-bb430c564054.png?width=206&height=456)
Press Reset settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-9b9ae6f7-7fde-4b37-905f-6945e1530a4e.png?width=206&height=456)
Press Reset settings.
Please note that all saved APN connections, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-75d7be41-f9f4-4c69-9db8-307ad8aced08.png?width=206&height=456)
3. Reset network settings
Press Reset Bluetooth and Wi-Fi.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-11638901-cbcb-423f-a947-bb430c564054.png?width=206&height=456)
Press Reset.
Please note that all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-cd870376-f8b4-4b7a-923c-c691d8240e18.png?width=206&height=456)
4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7090224-f-11638901-cbcb-423f-a947-bb430c564054.png?width=206&height=456)
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