HTC One

HTC One

Set up your phone for email - HTC One

Read help info

You can set up your phone to send and receive email messages from your email accounts. Remember, you need to set up your phone for internet.

Step 1 of 36

Find "Mail"

Press the menu icon.

Step 2 of 36

Find "Mail"

Press Mail.

Step 3 of 36

Create new email account

Press the required provider or Other (POP3/IMAP).

If an email account has been created already, do the following instead:
Press the menu icon.
Press Add account.
Press the required provider or Other (POP3/IMAP).
HTC One
Step 4 of 36

Enter email address

Key in your email address.

Step 5 of 36

Enter password

Press Password and key in the password for your email account.

If the display tells you that your email account has been set up, follow the instructions on the display to select more settings and finish the setup.
Step 6 of 36

Enter password

Press NEXT.

If the display tells you that your email account has been set up, follow the instructions on the display to select more settings and finish the setup.
Step 7 of 36

Select server type

Press the field below "PROTOCOL".

Step 8 of 36

Select server type

Press POP.

HTC One
Step 9 of 36

Enter username

Key in the username for your email account.

Step 10 of 36

Enter incoming server

Press the field below "POP SERVER" and key in the name of your email provider's incoming server.

Step 11 of 36

Turn off encryption of incoming email messages

Press the field below "SECURITY TYPE".

Step 12 of 36

Turn off encryption of incoming email messages

Press None.

Step 13 of 36

Enter incoming port

Press the field below "SERVER PORT" and key in 110

Step 14 of 36

Enter incoming port

Press NEXT.

Step 15 of 36

Turn SMTP authentication on or off

Press Login required to turn the function on or off.

Step 16 of 36

Turn SMTP authentication on or off

If you turn on SMTP authentication:
Press the field below "USERNAME" and key in your username for your email provider's outgoing server.

Step 17 of 36

Turn SMTP authentication on or off

Press the field below "PASSWORD" and key in your password for your email provider's outgoing server.
Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.

Step 18 of 36

Enter outgoing server

Press the field below "SMTP SERVER" and key in the name or IP address of your email provider's outgoing server.
Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

Step 19 of 36

Turn off encryption of outgoing email messages

Press the field below "SECURITY TYPE".

Step 20 of 36

Turn off encryption of outgoing email messages

Press None.

Step 21 of 36

Enter outgoing port

Press the field below "SERVER PORT" and key in 25

Step 22 of 36

Enter outgoing port

Press NEXT.

HTC One
Step 23 of 36

Enter email account name

Key in a name for your email account

Step 24 of 36

Enter sender name

Press the field below "YOUR NAME" and key in the required sender name.

Step 25 of 36

Finish setup

Press FINISH SETUP.
Wait while your phone retrieves new email messages.

Step 26 of 36

Select setting for synchronisation during peak hours

Press the menu icon.

Step 27 of 36

Select setting for synchronisation during peak hours

Press Settings.

Step 28 of 36

Select setting for synchronisation during peak hours

Press Sync, Send & Receive.

Step 29 of 36

Select setting for synchronisation during peak hours

Press Peak time sync.

Step 30 of 36

Select setting for synchronisation during peak hours

Press Smart Sync, Manual or the required interval.

Step 31 of 36

Select setting for synchronisation during off-peak hours

Press Off-peak sync.

Step 32 of 36

Select setting for synchronisation during off-peak hours

Press Smart Sync, Manual or the required interval.

Step 33 of 36

Select period for synchronisation of email messages

Press Download options.

Step 34 of 36

Select period for synchronisation of email messages

Press the required setting.

Step 35 of 36

Select period for synchronisation of email messages

Press the Return key several times to return to the inbox.

Step 36 of 36

Return to the home screen

Press the Home key several times to return to the home screen.

Find "Mail"

Press the menu icon.
Press Mail.

Create new email account

Press the required provider or Other (POP3/IMAP).
If an email account has been created already, do the following instead:
Press the menu icon.
Press Add account.
Press the required provider or Other (POP3/IMAP).

Enter email address

Key in your email address.
HTC One

Enter password

Press Password and key in the password for your email account.
If the display tells you that your email account has been set up, follow the instructions on the display to select more settings and finish the setup.
Press NEXT.
If the display tells you that your email account has been set up, follow the instructions on the display to select more settings and finish the setup.

Select server type

Press the field below "PROTOCOL".
Press POP.

Enter username

Key in the username for your email account.
HTC One

Enter incoming server

Press the field below "POP SERVER" and key in the name of your email provider's incoming server.

Turn off encryption of incoming email messages

Press the field below "SECURITY TYPE".
Press None.

Enter incoming port

Press the field below "SERVER PORT" and key in 110
Press NEXT.

Turn SMTP authentication on or off

Press Login required to turn the function on or off.
If you turn on SMTP authentication:
Press the field below "USERNAME" and key in your username for your email provider's outgoing server.
Press the field below "PASSWORD" and key in your password for your email provider's outgoing server.
Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.

Enter outgoing server

Press the field below "SMTP SERVER" and key in the name or IP address of your email provider's outgoing server.
Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

Turn off encryption of outgoing email messages

Press the field below "SECURITY TYPE".
Press None.

Enter outgoing port

Press the field below "SERVER PORT" and key in 25
Press NEXT.

Enter email account name

Key in a name for your email account
HTC One

Enter sender name

Press the field below "YOUR NAME" and key in the required sender name.

Finish setup

Press FINISH SETUP.
Wait while your phone retrieves new email messages.

Select setting for synchronisation during peak hours

Press the menu icon.
Press Settings.
Press Sync, Send & Receive.
Press Peak time sync.
Press Smart Sync, Manual or the required interval.

Select setting for synchronisation during off-peak hours

Press Off-peak sync.
Press Smart Sync, Manual or the required interval.

Select period for synchronisation of email messages

Press Download options.
Press the required setting.
Press the Return key several times to return to the inbox.

Return to the home screen

Press the Home key several times to return to the home screen.

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