Huawei Mate 20 Pro

Huawei Mate 20 Pro

Android 9.0

I can't use the internet connection on my Huawei Mate 20 Pro Android 9.0

Cause 3 of 4: The phone has not been correctly set up for internet

Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email and install apps.

Solution: Set up your phone for internet.

Step 1 of 21

Find "Access Point Names"

Press Settings.

Step 2 of 21

Find "Access Point Names"

Press Wireless & networks.

Step 3 of 21

Find "Access Point Names"

Press Mobile network.

Step 4 of 21

Find "Access Point Names"

Press Access Point Names.

Step 5 of 21

Create new data connection

Press the menu icon.

Step 6 of 21

Create new data connection

Press New APN.

Step 7 of 21

Enter a name for the connection

Press Name.

Vodafone Internet
Step 8 of 21

Enter a name for the connection

Key in Vodafone Internet and press OK.

Step 9 of 21

Enter APN

Press APN.

live.vodafone.com
Step 10 of 21

Enter APN

Key in live.vodafone.com and press OK.

Step 11 of 21

Enter country code

Press MCC.

505
Step 12 of 21

Enter country code

Key in 505 and press OK.

Step 13 of 21

Enter network code

Press MNC.

03
Step 14 of 21

Enter network code

Key in 03 and press OK.

Step 15 of 21

Select authentication type

Press Authentication type.

Step 16 of 21

Select authentication type

Press PAP.

Step 17 of 21

Enter APN type

Press APN type.

default
Step 18 of 21

Enter APN type

Key in default and press OK.

Step 19 of 21

Save data connection

Press the confirm icon.

Step 20 of 21

Save data connection

Press the field next to the required data connection to activate it.

Step 21 of 21

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Access Point Names"

Press Settings.
Press Wireless & networks.
Press Mobile network.
Press Access Point Names.

2 Create new data connection

Press the menu icon.
Press New APN.

3 Enter a name for the connection

Press Name.
Key in Vodafone Internet and press OK.
Vodafone Internet

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.
live.vodafone.com

5 Enter country code

Press MCC.
Key in 505 and press OK.
505

6 Enter network code

Press MNC.
Key in 03 and press OK.
03

7 Select authentication type

Press Authentication type.
Press PAP.

8 Enter APN type

Press APN type.
Key in default and press OK.
default

9 Save data connection

Press the confirm icon.
Press the field next to the required data connection to activate it.

10 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device