Nokia Lumia 800

Nokia Lumia 800

Set up your phone for Exchange email - Nokia Lumia 800

Read help info

Follow these instructions to set up your phone for Exchange email.
To send and receive email messages, you need an internet connection. Your phone automatically receives the necessary settings to connect to the internet. If it's not possible, you can set up your phone manually. Click here for information on how to set up your phone for internet.

Step 1 of 23

Find "email + accounts"

Press arrow right to access the main menu.

Step 2 of 23

Find "email + accounts"

Press Settings.

Step 3 of 23

Find "email + accounts"

Press email + accounts.

Step 4 of 23

Create new email account

Press add an account.

Step 5 of 23

Create new email account

Press advanced setup.

Step 6 of 23

Enter email address

Press the field below Email address and key in your email address.

Step 7 of 23

Enter password

Press the field below Password and key in the password for the server.

Step 8 of 23

Enter password

Press next.

Step 9 of 23

Select account type

Press Exchange ActiveSync.

Step 10 of 23

Enter username

Press the field below Username and key in your username.

Step 11 of 23

Enter domain

Press the field below Domain and key in the domain.

Step 12 of 23

Enter server name

Press the field below Server and key in the server name.

Step 13 of 23

Turn off SSL encryption

Press Server requires an encrypted (SSL) connection to turn off SSL encryption.

Step 14 of 23

Turn off SSL encryption

When the box next to the menu item is empty, SSL encryption is turned off.

Step 15 of 23

Enter email account name

Press the field below Account name and key in a name for your email account (such as Private or Work).

Step 16 of 23

Select setting for synchronisation

Press the field below Download new content.

Step 17 of 23

Select setting for synchronisation

Press the required period or manually.
Please note: each time your phone connects to the server to synchronise, data charges will apply.

Step 18 of 23

Select time for retrieving email messages

Press the field below Download email from.

Step 19 of 23

Select time for retrieving email messages

Press the required period or any time.

Step 20 of 23

Select data types

Press Email, Contacts, Calendar and Tasks to turn synchronisation of each data type on or off.

Step 21 of 23

Select data types

When the box next to the menu item is ticked (V), synchronisation for the required data type is turned on.

Step 22 of 23

Activate email account

Press sign in.
Wait while the email account is activated.

Step 23 of 23

Exit

Press the Home key to return to standby mode.

1. Find "email + accounts"

Press arrow right to access the main menu.
Press Settings.
Press email + accounts.

2. Create new email account

Press add an account.
Press advanced setup.

3. Enter email address

Press the field below Email address and key in your email address.

4. Enter password

Press the field below Password and key in the password for the server.
Press next.

5. Select account type

Press Exchange ActiveSync.

6. Enter username

Press the field below Username and key in your username.

7. Enter domain

Press the field below Domain and key in the domain.

8. Enter server name

Press the field below Server and key in the server name.

9. Turn off SSL encryption

Press Server requires an encrypted (SSL) connection to turn off SSL encryption.
When the box next to the menu item is empty, SSL encryption is turned off.

10. Enter email account name

Press the field below Account name and key in a name for your email account (such as Private or Work).

11. Select setting for synchronisation

Press the field below Download new content.
Press the required period or manually.
Please note: each time your phone connects to the server to synchronise, data charges will apply.

12. Select time for retrieving email messages

Press the field below Download email from.
Press the required period or any time.

13. Select data types

Press Email, Contacts, Calendar and Tasks to turn synchronisation of each data type on or off.
When the box next to the menu item is ticked (V), synchronisation for the required data type is turned on.

14. Activate email account

Press sign in.
Wait while the email account is activated.

15. Exit

Press the Home key to return to standby mode.