Nokia Lumia 800

Nokia Lumia 800

Set up your phone for POP3 email - Nokia Lumia 800

Read help info

If you're using a POP3 email account in your email application on your computer, you can also set it up on your phone. Follow these instructions to set up your phone for POP3 email.
Please note that these instructions are based on a POP3 email account. If you have a web-based email account, you need to use the settings for web-based email. Click here for information on how to the set up your phone for web-based email.

To send and receive email messages, you need an internet connection. Your phone automatically receives the necessary settings to connect to the internet. If it's not possible, you can set up your phone manually. Click here for information on how to set up your phone for internet.

Step 1 of 26

Find "email + accounts"

Press arrow right to access the main menu.

Step 2 of 26

Find "email + accounts"

Press Settings.

Step 3 of 26

Find "email + accounts"

Press email + accounts.

Step 4 of 26

Create new email account

Press add an account.

Step 5 of 26

Create new email account

Press advanced setup.

Step 6 of 26

Enter email address

Press the field below Email address and key in your email address.

Step 7 of 26

Enter password

Press the field below Password and key in the password for your email account.

Step 8 of 26

Enter password

Press next.

Step 9 of 26

Select account type

Press Internet email.

Step 10 of 26

Enter email account name

Press the field below Account name and key in a name for your email account (such as Private or Work).

Step 11 of 26

Enter sender name

Press the field below Your name and key in the required sender name.

Step 12 of 26

Enter incoming server

Press the field below Incoming email server and key in the name or IP address of your email provider's incoming server.

Step 13 of 26

Select server type

Press the field below Account type.

Step 14 of 26

Select server type

Press POP3.

Step 15 of 26

Enter username

Press the field below Username and key in the username for your email account.

Step 16 of 26

Enter outgoing server

Press the field below Outgoing (SMTP) email server and key in the name or IP address of your email provider's outgoing server.
Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

Step 17 of 26

Turn SMTP authentication on or off

Press Outgoing server requires authentication to turn SMTP authentication on or off.
If you turn on SMTP authentication:
Follow the instructions on the display to key in the username and password for your email account.
Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.

Step 18 of 26

Edit advanced settings

Press advanced settings.

Step 19 of 26

Turn off SSL encryption

Press Require SSL for incoming email and Require SSL for outgoing email to turn off SSL encryption.

Step 20 of 26

Turn off SSL encryption

When the box next to the menu items is empty, SSL encryption is turned off.

Step 21 of 26

Select setting for retrieving new email messages

Press the field below Download new content.

Step 22 of 26

Select setting for retrieving new email messages

Press the required period or manually.
Please note: Each time your phone connects to the server to synchronise, data charges will apply.

Step 23 of 26

Select time for retrieving email messages

Press the field below Download email from.

Step 24 of 26

Select time for retrieving email messages

Press the required period or any time.

Step 25 of 26

Activate email account

Press sign in.
Wait while the email account is activated.

Step 26 of 26

Exit

Press the Home key to return to standby mode.

1. Find "email + accounts"

Press arrow right to access the main menu.
Press Settings.
Press email + accounts.

2. Create new email account

Press add an account.
Press advanced setup.

3. Enter email address

Press the field below Email address and key in your email address.

4. Enter password

Press the field below Password and key in the password for your email account.
Press next.

5. Select account type

Press Internet email.

6. Enter email account name

Press the field below Account name and key in a name for your email account (such as Private or Work).

7. Enter sender name

Press the field below Your name and key in the required sender name.

8. Enter incoming server

Press the field below Incoming email server and key in the name or IP address of your email provider's incoming server.

9. Select server type

Press the field below Account type.
Press POP3.

10. Enter username

Press the field below Username and key in the username for your email account.

11. Enter outgoing server

Press the field below Outgoing (SMTP) email server and key in the name or IP address of your email provider's outgoing server.
Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

12. Turn SMTP authentication on or off

Press Outgoing server requires authentication to turn SMTP authentication on or off.
If you turn on SMTP authentication:
Follow the instructions on the display to key in the username and password for your email account.
Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.

13. Edit advanced settings

Press advanced settings.

14. Turn off SSL encryption

Press Require SSL for incoming email and Require SSL for outgoing email to turn off SSL encryption.
When the box next to the menu items is empty, SSL encryption is turned off.

15. Select setting for retrieving new email messages

Press the field below Download new content.
Press the required period or manually.
Please note: Each time your phone connects to the server to synchronise, data charges will apply.

16. Select time for retrieving email messages

Press the field below Download email from.
Press the required period or any time.

17. Activate email account

Press sign in.
Wait while the email account is activated.

18. Exit

Press the Home key to return to standby mode.