OPPO R11

OPPO R11

Android 7.1

I can't send and receive email messages on my OPPO R11 Android 7.1

Cause 4 of 4: Your phone hasn't been set up for POP3 email correctly

To send and receive POP3 email messages, you need to set up your phone correctly for email messaging.

Solution: Set up your phone for POP3 email.

Step 1 of 35

Find "Accounts and Sync"

Press Settings.

Step 2 of 35

Find "Accounts and Sync"

Press Accounts and Sync.

Step 3 of 35

Create new email account

Press Add Account.

Step 4 of 35

Select server type

Press Personal (POP3).

Step 5 of 35

Enter email address

Press the field below "Enter your email address" and key in your email address.

Step 6 of 35

Enter email address

Press NEXT.

Step 7 of 35

Enter password

Press the field below "Password" and key in the password for your email account.

Step 8 of 35

Enter password

Press NEXT.

Step 9 of 35

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 10 of 35

Enter username

Press the field below "Username" and key in the username for your email account.

Step 11 of 35

Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

110
Step 12 of 35

Enter incoming port

Press the field below "Port" and key in 110.

Step 13 of 35

Turn off encryption of incoming email messages

Press the drop down list next to "Security type".

Step 14 of 35

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 15 of 35

Turn deletion of email messages on server on or off

Press the drop down list next to "Delete emails from server".

Step 16 of 35

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your phone.

Step 17 of 35

Turn deletion of email messages on server on or off

Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.

Step 18 of 35

Turn deletion of email messages on server on or off

Press NEXT.

Step 19 of 35

Turn SMTP authentication on or off

Press the indicator next to "Require sign-in" to turn the function on or off. Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.

Step 20 of 35

Turn SMTP authentication on or off

Press the field below "Username" and key in the username of your email provider's outgoing server.

Step 21 of 35

Turn SMTP authentication on or off

Press the field below "Password" and key in the password of your email provider's outgoing server.

smtp.vodafone.net.au
Step 22 of 35

Enter outgoing server

Press the field below "SMTP server" and key in the name or IP address of your email provider's outgoing server. Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

25
Step 23 of 35

Enter outgoing port

Press the field below "Port" and key in 25.

Step 24 of 35

Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".

Step 25 of 35

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 26 of 35

Turn off encryption of outgoing email messages

Press NEXT.

Step 27 of 35

Select setting for retrieval of new email messages

Press the drop down list next to "Sync frequency".

Step 28 of 35

Select setting for retrieval of new email messages

Press the required setting.

Step 29 of 35

Turn email message notifications on or off

Press the field next to "Notify me when emails arrive" to turn the function on or off.

Step 30 of 35

Turn on email message synchronisation

Press the field next to "Sync emails from this account" to turn on the function.

Step 31 of 35

Turn on email message synchronisation

Press NEXT.

Step 32 of 35

Enter email account name

Press the field below "Account name (optional)" and key in the required name.

Step 33 of 35

Enter sender name

Press Your name and key in the required sender name.

Step 34 of 35

Enter sender name

Press NEXT.

Step 35 of 35

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts and Sync"

Press Settings.
Press Accounts and Sync.

2 Create new email account

Press Add Account.

3 Select server type

Press Personal (POP3).

4 Enter email address

Press the field below "Enter your email address" and key in your email address.
Press NEXT.

5 Enter password

Press the field below "Password" and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field below "Port" and key in 110.
110

9 Turn off encryption of incoming email messages

Press the drop down list next to "Security type".
Press None to turn off the function.

10 Turn deletion of email messages on server on or off

Press the drop down list next to "Delete emails from server".
Press Never to keep email messages on the server when you delete them on your phone.
Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.
Press NEXT.

11 Turn SMTP authentication on or off

Press the indicator next to "Require sign-in" to turn the function on or off. Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.
Press the field below "Username" and key in the username of your email provider's outgoing server.
Press the field below "Password" and key in the password of your email provider's outgoing server.

12 Enter outgoing server

Press the field below "SMTP server" and key in the name or IP address of your email provider's outgoing server. Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).
smtp.vodafone.net.au

13 Enter outgoing port

Press the field below "Port" and key in 25.
25

14 Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".
Press None to turn off the function.
Press NEXT.

15 Select setting for retrieval of new email messages

Press the drop down list next to "Sync frequency".
Press the required setting.

16 Turn email message notifications on or off

Press the field next to "Notify me when emails arrive" to turn the function on or off.

17 Turn on email message synchronisation

Press the field next to "Sync emails from this account" to turn on the function.
Press NEXT.

18 Enter email account name

Press the field below "Account name (optional)" and key in the required name.

19 Enter sender name

Press Your name and key in the required sender name.
Press NEXT.

20 Return to the home screen

Press the Home key to return to the home screen.

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