1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-120a08e3-08f8-4e43-847d-79ad03acbb81.png?width=204&height=442)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-1d3d5014-5eee-4177-b121-0386535d20a9.png?width=204&height=442)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-263ebbd1-3f87-4132-bef7-3fd6c632a76a.png?width=204&height=442)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-076a43bc-64bd-4508-afd1-f99407cb0bdd.png?width=204&height=442)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-c0993162-4040-49f7-9894-b0cd6640ff7e.png?width=204&height=442)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-9a773a5d-0bbf-4f50-b531-5a2c42f9829d.png?width=204&height=442)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-e01a8dae-131e-48f5-86ea-d94130292bfa.png?width=204&height=442)
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![](/Content/images/design_assets/vf-fb-logo.png)