Samsung Galaxy Core Prime

Samsung Galaxy Core Prime

I can't send and receive email messages - Samsung Galaxy Core Prime

Cause 2 of 3: The email message is written incorrectly

The email message can't be sent if it's written incorrectly.

Solution: Write an email message correctly.

Step 1 of 13

Find "Email"

Press the menu icon.

Step 2 of 13

Find "Email"

Press Email.

Step 3 of 13

Select email account

Slide your finger right on the display.
Press Inbox below the required email account.

Step 4 of 13

Create email message

Press the new email message icon.

Step 5 of 13

Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.
Repeat the procedure to add more recipients.

Step 6 of 13

Enter subject

Press Subject and key in a subject for the email message.

Step 7 of 13

Write the text

Press the text input field.
Write the text for your email message.

Step 8 of 13

Attach file

Press the attachment icon.

Step 9 of 13

Attach file

Press My Files.
Go to the required folder.

Step 10 of 13

Attach file

Press the box next to the required file.

Step 11 of 13

Attach file

Press Done.

Step 12 of 13

Send the email message

Press the send icon when you've finished your email message.

Step 13 of 13

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Email"

Press the menu icon.
Press Email.

2 Select email account

Slide your finger right on the display.
Press Inbox below the required email account.

3 Create email message

Press the new email message icon.

4 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.
Repeat the procedure to add more recipients.

5 Enter subject

Press Subject and key in a subject for the email message.

6 Write the text

Press the text input field.
Write the text for your email message.

7 Attach file

Press the attachment icon.
Press My Files.
Go to the required folder.
Press the box next to the required file.
Press Done.

8 Send the email message

Press the send icon when you've finished your email message.

9 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device