Samsung Galaxy J5 Pro

Samsung Galaxy J5 Pro

Android 7.0

I can't start my Samsung Galaxy J5 Pro Android 7.0

We have found 7 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:

Can you turn on your phone?
Yes No

Why do we ask this question?

It's important to find out if you can turn on your phone. If you can't turn on your phone, you need to solve this problem first. When the problem is solved, you will most likely also be able to start your phone.