1. Find "Factory data reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-47aa0ad2-b922-4d6c-8646-0a4141ccbc58.png?width=208&height=426)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-fccf707e-0f5e-46ac-b3b5-3ae2cab37115.png?width=208&height=426)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-cb4d569a-a9f9-490d-8f69-75847b459e9f.png?width=208&height=426)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-47d78e58-144d-4ed6-8039-48dc218467e0.png?width=208&height=426)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-b387d62f-244a-46bd-ac5f-44ef778a4fed.png?width=208&height=426)
2. Restore factory default settings
Press RESET.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-17cb5663-a557-4f0b-9cb7-7ba2bcc5cbe0.png?width=208&height=426)
Press DELETE ALL. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-9e760724-df9f-4b76-a3ce-05df3fa0e346.png?width=208&height=426)
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![](/Content/images/design_assets/vf-fb-logo.png)