Samsung Galaxy Note8

Samsung Galaxy Note8

Android 7.1

I can't start my Samsung Galaxy Note8 Android 7.1

Cause 5 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 13

Find "Lock screen and security"

Slide your finger downwards starting from the top of the screen.

Step 2 of 13

Find "Lock screen and security"

Press the settings icon.

Step 3 of 13

Find "Lock screen and security"

Press Lock screen and security.

Step 4 of 13

Create phone lock code using iris scanning

Press Iris Scanner.

Step 5 of 13

Create phone lock code using iris scanning

Press CONTINUE.

Step 6 of 13

Create phone lock code using iris scanning

Press the required setting and follow the instructions on the screen to create an additional phone lock code.

Step 7 of 13

Create phone lock code using iris scanning

Press CONTINUE.

Step 8 of 13

Create phone lock code using iris scanning

Follow the instructions on the screen to create the phone lock code using iris scanning.

Step 9 of 13

Create phone lock code using iris scanning

Press the required settings.

Step 10 of 13

Create phone lock code using iris scanning

Press DONE.

Step 11 of 13

Turn off use of phone lock code

Press Screen lock type and key in the current phone lock code.

Step 12 of 13

Turn off use of phone lock code

Press None and follow the instructions on the screen to turn off use of phone lock code.

Step 13 of 13

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Lock screen and security"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen and security.

2 Create phone lock code using iris scanning

Press Iris Scanner.
Press CONTINUE.
Press the required setting and follow the instructions on the screen to create an additional phone lock code.
Press CONTINUE.
Follow the instructions on the screen to create the phone lock code using iris scanning.
Press the required settings.
Press DONE.

3 Turn off use of phone lock code

Press Screen lock type and key in the current phone lock code.
Press None and follow the instructions on the screen to turn off use of phone lock code.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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